Meanwhile, please note that files uploaded for more than 72 hours will be deleted automatically. Please be sure to include all text between '(' and ')' when typing or copying the workspace link into your browser.
Password: Due to differences in text formatting with various email clients, the workspace link above may appear to be broken. (Please choose "Send Files to Microsoft") You can upload the information files to the following link. Find the file, right-click on this file, click "Send To", and click "Compressed (zipped) Folder".įor your convenience, I have created a workspace for you. Choose Save from the File menu and save it as an NFO file.ģ. Press Start, type in msinfo32 in the Start Search bar and then press Enter.Ģ. If the issue persists, please help to collect the System Information for further research:ġ. You can temporary remove it to see if the issue occurs.
Check 'Disable all sound effects".īesides, please check if there is audio related software installed. If the Enhancements tab is available, click it. Switch to Advanced tab, uncheck the "Allow applications to take exclusive control of this device" option.Ĥ. On Playback tab, click the Speaker which is used and click Properties button.ģ. Click the Start Button, type "MMSYS.CPL" in the Start Search box and press Enter.Ģ. If the issue still exists, let's move on to disable sound effects and enhancement:ġ. Run Windows Update to install the sound card driver. Right-click the installed Sound Card and then click Uninstall.ĥ. Double-click "Sound, video and game controllers" to expand it.ģ. Click "Start", input "Device Manager" (without quotation marks) in the Search box, and then press "Enter".Ģ. Also, you can reinstall the sound card by the steps below to check the result:ġ. If the issue persists, please double confirm whether the cable connection between the speakers and the sound card. You can refer to this article to check this issue: Tips for fixing common sound problems.
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